Help your students, staff, parents and alumni get the answers they need 24/7

The first place most prospective students look for information regarding an institution is on its Web site. Without quick and accurate answers to their questions, you can lose students from the very beginning. With EMAS Reponse Pro, you can rest assured that your Web site will address your prospective students' questions promptly and accurately.

EMAS Response Pro is an intelligent response system that provides prospective students answers to their questions via a dynamic interactive FAQ database that continually evolves answer content as students use the system. Students can type questions directly on your Admissions Web page to receive immediate answers from a dynamic content-driven knowledge base of the most popular student topics and answers. With easy integration into your existing website, EMAS Response Pro saves you time and money by cutting down on email and phone conversations that require direct response by providing 24/7 access to students' most frequently-asked questions..

Features & Benefits of Response Pro

• Accessibility: Students can ask questions and get answers anytime from anywhere 24/7 which saves you time and money by allowing the most common questions and answers to be readily available for your students!
• Ease: Seamless Integration into your existing website or Online Pro student portal. Students can ask their questions directly on the site without having to move to another system.
• User-Friendliness: Quickly find questions based on common keywords and update their answers in the database. Refine your answers over time to make sure students get the information they need when they need it.
• Intelligence: Three part Q&A Engine that searches for answers based on keywords, questions, and removal of unnecessary words. It matches students' searches to a keyword list to find the most relevant results. Students will now find the best answers to their questions with the push of a button.
• Perfection: An Engine Sampler gives you an easy way to test out how keywords and questions interact without affecting your reports and statistics. This keeps your data clean and your statistics accurate with a safe test environment.
• Power: Reporting tools Show a list of all search phrases that visitors have entered into EMAS Response Pro. This list can help you to see what kind of information the visitors are looking for, as well as the words they are using to find information.
• Effectiveness: An overview of the searches performed by visitors to EMAS Response Pro. This allows you real-time tracking of how many searches are done in the system and how effective your keywords are.